Support & Contact

From project model selection and interface integration to after-sales maintenance, the SIHUT team gives gimbal camera customers clear, timely support.

Emailinfo@sihut.com

Company AddressAbu Dhabi –Zayed International Airport, Logistics Park, Warehouse No. A11

FAQ

Frequently Asked Questions

Model selection and service answers for industry projects

How do I get a quotation and specification sheet?

Email info@sihut.com and a product consultant will recommend a model for your application and provide the specification sheet and pricing.

Do you support customisation?

Yes. We can customise interfaces, protocols, mounting hardware and appearance — please contact info@sihut.com to discuss your requirements.

How do I get firmware and the SDK?

Firmware updates are free and ongoing. The SDK and serial protocol documentation are available to industry customers — email info@sihut.com to request them.

Which platforms can the gimbal cameras be mounted on?

They support common industrial flight platforms as well as vehicle and vessel mounting. Compatibility depends on the mounting interface and communication protocol, and we can provide integration support.

How do I confirm a model suits my project?

Tell us your payload weight, power supply, video transmission requirements and mounting platform, and our technical team will help assess and select a model. Detailed specifications and policies are subject to the official documentation.